Contacting Kolio works the way Kolio itself works: calls, web chat and email are first answered by our own AI agent — the same technology we set up for your business. Book a meeting, call or write, and see how the agent answers from real data, checks free slots and hands a question to our team when a decision is needed.
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By the Kolio team · updated
All three channels are answered by Kolio's AI agent; our team steps in for quotes, contracts or technical questions that need a decision.
Book a meeting with the Kolio team in one of two ways: pick a free slot in our calendar through online booking, or tell the agent in the web chat that you would like a meeting — it checks the free slots, books an intro call and sends you a confirmation. Exactly what it will do for your customers.
Both ways write to the same calendar. If the chat does not open, email info@kolio.si.
On +386 1 778 02 47, Maya — Kolio's AI phone agent — answers 24 hours a day. She answers questions about features, pricing and the trial, books a meeting and, whenever a decision is needed, hands the call to our team.
24/7 · Slovenian and English
The call is answered by Kolio's AI agent and handed to our team when needed.
The same agent answers in the web chat in the corner of this page — about features, connections to your systems or plans. If you prefer email: mail to info@kolio.si is read and answered by the same agent; anything that needs a decision goes to our team.
Or by email: info@kolio.si
Registered Kolio users get help through the same three channels — web chat, phone or email. The agent knows Kolio's settings and answers most questions itself; bugs and suggestions are logged as a task for our team.
Agent instructions, knowledge base, SIP telephony, calendar, email and connections to your systems.
Describe what you expected and what happened; the agent logs a task and the Kolio team follows up.
What else should Kolio be able to do? Every suggestion reaches the team building Kolio.
If you are signed in, help is also available directly inside the Kolio app — via the help button in the interface.
The contact details on this page apply to questions about the Kolio service, to subscribers and to press.
Create an account and set up, in 15 minutes, an agent that does for your customers what ours does for you.
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