Who Kolio is for: an AI agent for business

by company size and industry.

Kolio is an AI agent for business of every size that has customers on the phone, website or email: small businesses and sole traders set it up themselves in 10 minutes, mid-sized companies with several locations and teams get roles, reports and an ERP/CRM integration, and larger companies get a dedicated instance with their own telephony.

Kolio is the same product for small and mid-sized companies, with the same instructions and knowledge base; the difference is in scale — several SIP numbers and locations, three roles with permissions, reports for managers, the web softphone and MCP connections on the Growth plan — and in the rollout, which we run team by team for mid-sized companies.

Kolio has industry pages for e-commerce, repair shops, furniture, installation and delivery, clinics and salons, wholesale and B2B, and hospitality. Each shows what the agent does itself in that industry and what it hands to the team; other industries work with the same Kolio and their own instructions.

Kolio answers on its own from the price list, knowledge base and connected systems and books, moves or cancels appointments; quotes, discounts, orders and complaints it hands to your sales or support team as a task with the conversation transcript in the CRM. What it does not know it does not guess.

Kolio costs €49 per month on the Starter plan (2,500 credits ≈ 50 calls), €149 per month on the Growth plan (10,000 credits ≈ 200 calls, web softphone, MCP connections) and a price after consultation on the Custom plan or as a dedicated instance; the trial is free for 7 days with no credit card.

If your industry is not among the six industry pages, start with the solution by company size — small businesses on their own in the 7-day trial, mid-sized companies with a consultation — because Kolio works from the instructions and knowledge base you write for your trade; the industry pages are only examples of typical conversations.